Call Centre for the Heartbroken and Doubters

Hello, is anyone there?
I need someone to talk to
Who can help me with my pain and fear?
I don't know anymore what to do

Hello stranger that I don't know
I hear your voice and feel your pain
Even though you really don't want to show
I just want to prevent you from becoming insane

I have no magic spells or secret potions
Only common sense and words of wisdom
To help you handle your emotions
To prepare for what is to come

I cannot promise that all will be well
That everything will turn out good
There is no guarantee connected to what I tell
Just wanted to make sure you understood

Now you can spill your pain and problems
Open the doors of your darkest closet
Showcase them like they were dark gems
No need for you to get upset

Cause I will never betray you
Will never tell your secrets
Keep them to myself like I always do
Never cause you any regrets

A human sponge is what I am
Sucking up pain and misery
Making people feel better is what I can
And that is how I will go down in history